Head of MIS – Shinhan Finance Lecturer – Fulbright University
(+84) 888 926 768 tantoankhoa10@gmail.com
PHAN THI THANH NGOC
(MEGAN PHAN)
Data Analyst
ABOUT ME
4 years of experience in Data Analysis.
Strong background in Banking, E-commerce, and Delivery industries.
Proficient in data modeling (SQL & DBT) and data visualization (Power BI), leveraging these skills to extract valuable insights from complex datasets.
Demonstrates a proactive “can-do” and “user-first” mindset, consistently exceeding expectations in delivering high-quality results.
Actively stays updated with industry trends, new technologies, and best practices in data analysis to drive continuous improvement.
WORKING HISTORY
YES4ALL - ECOMMERCE (USA)
Data Business Analyst- Strategy | Dec 2022 - Dec 2023
Consolidate data from multiple sources (AMAZON, WALMART, WAYFAIR) to design a reporting database.
Proficient in implementing PostgreSQL flow for transforming raw data to report-ready format (Query, Views, Procedures and Function).
Collaborate with cross-functional teams to construct a comprehensive ERP database, data integration, and optimize performance.
Proficient in analyzing requirements, documenting BRD, and ensuring alignment with stakeholders (Finance, Sales, IT, and Product Development)
Proficient in building and maintaining Power BI dashboards for effective data visualization (P&L, Sales & Expenses by SKU, Promotion by SKU…).
Conduct data mining and analysis to generate valuable business insights that guide strategic decision-making and optimization efforts.
Implement automated data pipeline monitoring workflow, ensuring data quality and integrity for enhanced efficiency and productivity.
AchiEvements
Develop a solution for tracking Expenses by SKU level.
Best team of the Quarter.
SHINHAN FINANCE VIETNAM (KOREA)
Data Analysis Supervisor | Nov 2020 - Nov 2022
STRATEGY & PLANNING DEPT (MIS Team) (Jun 2021 - Nov 2022)
Proficient in SAS, and SQL.
Collaborate with cross-functional teams to analyze requirements and build ad-hoc reports.
Conduct in-depth analysis of key operational and performance metrics for products.
Develop scorecard models for the Fraud teams.
PRODUCT DEVELOPMENT DEPT (PO) (Nov 2020 - Jun 2021)
Play the role of PO for the new product (Installment loan).
Conduct market research and planning new product ideas, including interest rates, target customers, and dealerships.
Collaborate with IT and other departments to build systems and enhance Core Banking system.
Monitor market trends and customer feedback for continuous improvement.
Analyze performance metrics to optimize profitability and customer satisfaction.
AchIEvements
Develop a customer classification model (reduced 60% workload)
Best employee of the month.
THE MAKER KITCHEN
Data Analyst | Dec 2019 - Nov 2020
Develop data infrastructure and generate comprehensive reports for operational analysis, enabling data-driven insights and informed decision-making across the organization.
Budget planning and cash flow coordination, driving financial efficiency.
Monitor, alert profits and losses, contributing to business growth.
Provide data-driven analysis and strategic advice to empower the Board of Directors’ decision-making.